Privacy Policy

Websites Covered

This privacy policy covers the information practices of www.tomquayle.co.uk. Tom Quayle’s website may contain links to websites operated by third parties. Tom Quayle is not responsible for the privacy practices or the content of such other websites. We encourage you to learn about such third parties’ privacy and security policies before providing them with personal information.

Information We Collect

We collect the following data about users: (1) information that you voluntarily submit to us (“User-Supplied Information”); (2) technical data automatically collected from all visitors to the Tom Quayle website (described below under “Passive Data Collection”); (3) information we collect through our services; and (4) information we collect from third party sources.

User-Supplied Information

We may collect user-supplied information when you choose to provide us with your personal information via the Tom Quayle website, including when you send us an email asking a question, register to attend an event, submit a form to receive marketing materials or email newsletters, or request any research or whitepapers.

Passive Data Collection

Like most websites, we automatically receive and record information in our server logs from your browser when you use the Tom Quayle website. We may use a variety of methods, including clear GIFs or Pixels (also known as “web beacons”) and “cookies”, to collect this information. We use both session and persistent cookies. The information that we may collect with these automated methods may include, for example, your IP address, cookie information, a unique device or user ID, browser type, system type, the content and pages that you access on the Tom Quayle website, the frequency and duration of your visits to the Tom Quayle website, and the “referring URL” (i.e., the page from which you navigated to the Tom Quayle website). We may also use cookies on the Tom Quayle website to store session validators on your hard drive. If we directly combine any information gathered through passive means with personal information, we treat the combined information as personal information under this Privacy Policy. Otherwise, we use information collected by passive means in aggregated forms.

The checkout and cart on this website are provided by FastSpring, our payment processor and merchant of record, whose own scripts and cookies keep your cart contents between pages and support secure payment processing and fraud prevention during checkout. This website also loads fonts from Google Fonts, which involves your browser making a request directly to Google’s servers.

Use of Collected Information

We use personal information to establish and enhance our relationship with you. We may use personal information to operate, provide, improve, and maintain the Tom Quayle website; to prevent abusive and fraudulent use of the Tom Quayle website; to personalise and display content on the Tom Quayle website; where permitted by applicable law, to send you information, including via email, about our products and services in which we believe you may be interested; to respond to your inquiries and for other customer service purposes; and for other administrative and internal business purposes.

We may use your e-mail address, including any email address provided at www.tomquayle.co.uk, as set forth in the “Communications and Unsolicited Marketing Communications” section.

On the Tom Quayle website, we may use passively collected data to: (a) remember your information so that you will not have to re-enter it during your visit or the next time you visit the Tom Quayle website; and (b) monitor aggregate website usage metrics such as total number of visitors and pages viewed.

Disclosure of Collected Information

We do not sell or rent email addresses and other personal information that we collect directly through the Tom Quayle website. Please be aware, however, that any information that you voluntarily choose to display on any publicly available portion of the Tom Quayle website, or on any service, becomes publicly available and may be collected and used by us or others without restriction. We share your information, including personal information, as follows:

Tom Quayle Service Providers

We may provide personal information to third parties for their use in performing internal business functions (e.g., maintenance, security, data analysis, email transmission, CRM, database management services, email marketing, surveys, or data hosting) on our behalf — including FastSpring, who process payment and order information as our checkout provider. We require such third parties to agree to only use your personal information in accordance with this Privacy Policy and for no other purpose than to provide us with necessary services.

Legal Requirements

We may disclose personal information if we have a good-faith belief that doing so is required by a subpoena or other judicial or administrative order or otherwise required by law. Additionally, we may disclose personal information where we, in good faith, deem it appropriate or necessary to prevent violation of the Tom Quayle Terms of Service, or our other agreements; take precautions against liability; protect the rights, property, or safety of Tom Quayle, any individual, or the general public; maintain and protect the security and integrity of our services or infrastructure; protect ourselves and our services from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third-party claims or allegations; or assist government enforcement agencies.

Aggregate Information and Non-Identifying Information

We may share aggregated information with clients, prospective clients, partners or the press in order to demonstrate usage of the service, identify industry and advertising trends, and to generate publicity for the Tom Quayle services.

Your Choices

On the Tom Quayle Website

You may, as a visitor to our website, choose not to provide us with personal information. You may also, at any time, access your personal information to update, correct, or delete certain personal information about you by contacting us at tomqguitar@gmail.com or at the address set forth below in the “Contact Us” section. You also have the right to obtain from Tom Quayle the erasure of personal data about you in accordance with applicable data privacy laws.

Exercise Your Rights

The GDPR provides the following rights for individuals:

1. The right to be informed
2. The right of access
3. The right to rectification
4. The right to erasure
5. The right to restrict processing
6. The right to data portability
7. The right to object
8. Rights in relation to automated decision making and profiling

To exercise these rights, please contact us at tomqguitar@gmail.com.

In addition you may decide not to opt in, either when you first provide Tom Quayle with any personal information, to receive marketing information from Tom Quayle about products and services (including our products and services and those of third parties). See also Section 6, “Communications and Unsolicited Marketing Communications”, for additional information regarding changing your preferences or opting out of receiving marketing information.

Please be aware that even if you update or remove personal information that you have provided to us, your personal information may be retained in our backup files and archives for a reasonable period of time for legal purposes.

Communications and Unsolicited Marketing Communications

If you opted in to receive communications from us, including through tomqguitar@gmail.com, we may send you administrative messages and updates regarding your account, updates regarding the Tom Quayle website, and, where permitted by applicable law, information regarding our offer, products and services, including, without limitation, through social media updates, by email and postal mail. If you no longer want to receive commercial email messages, you may indicate your preferences regarding commercial email messages by taking the steps described in such messages. Also, you may indicate your preferences regarding commercial email messages and postal mail messages by contacting us using the information in the “Contact Us” section below.

International Users

The Tom Quayle website is hosted in the United Kingdom, and we may use service providers in the United Kingdom and elsewhere to process personal information on our behalf. If you use the Tom Quayle website outside the United Kingdom, please note that your personal data may be transferred outside of your home jurisdiction to the United Kingdom and to other jurisdictions where our affiliates and service providers are located. Some of these jurisdictions may not have equivalent data protection laws as the United Kingdom. By using our website, you are agreeing that your personal data may be transferred to the United Kingdom and other jurisdictions, as explained in this section.

Security

The security of your information is important to us, including, but not limited to, the personal information collected via the Tom Quayle website and services. We use reasonable security measures to protect against the loss, misuse, and alteration of personal information under our control, both during the transmission and once we receive it. This includes, but is not limited to, the use of firewalls and encryption. Although we make good faith efforts to maintain the security of such personal information, no method of transmission over the Internet or method of electronic storage is 100% secure and we cannot guarantee that it will remain free from unauthorised access, use, disclosure, or alteration. Further, while we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent “hackers” or other unauthorised persons from illegally accessing or obtaining this information.

If we learn of a security breach involving your personal information, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Tom Quayle website or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Tom Quayle website. If a security systems breach occurs, we may post a notice on our homepage (www.tomquayle.co.uk) or elsewhere on the Tom Quayle website and may send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach involving your personal information in writing.

Children

Tom Quayle’s website is not directed toward individuals under the age of thirteen (13), and we request that such individuals do not provide personally identifying information through our website. Additionally, we do not knowingly collect or maintain personal information from anyone under the age of 13, unless or except as permitted by law. If we learn that personal information has been collected from a user under 13 years of age on or through the Tom Quayle website, then we will take the appropriate steps to cause this information to be deleted.

Updates to This Privacy Policy

We may occasionally update this privacy policy. If we do, we will change the “last updated” date at the top of the privacy policy. Before making any update that would make this privacy policy materially less restrictive in our use or disclosure of personal information collected prior to the update, we will provide prior notice of the update by posting notice on our website at the top or bottom of the then-current privacy policy. We encourage you to periodically review this privacy policy to stay informed about our collection, use, and disclosure of personal information. Your continued use of our website constitutes your agreement to our then-current privacy policy.

Contact Us

If you have questions about this privacy policy, you may contact us at tomqguitar@gmail.com. You may also write to us at: